Privacy Policy – 10jill Casino Data Protection Notice

1. Introduction

This Privacy Policy ("Policy") applies to all personal data collected, processed, stored, and used by 10jill ("10jill," "we," "us," or "our") in connection with the operation of the 10jill online casino platform, accessible at 10jill.vip and any associated services, features, or mobile-optimized interfaces (collectively, the "Platform").

10jill is committed to protecting the privacy and personal data of all users, players, and visitors to the Platform ("you," "User," or "Player"). We process personal data in strict accordance with the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

By registering an account on 10jill, making a deposit, or using any feature of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy is incorporated by reference into 10jill's Terms and Conditions.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, the data controller responsible for your personal information is:

As data controller, 10jill determines the purposes and means of processing your personal data and is responsible for ensuring that processing activities comply with applicable data protection law. Where 10jill engages third-party data processors (such as payment processors, KYC verification providers, or game software suppliers), those processors act under 10jill's instruction and are bound by data processing agreements that ensure an equivalent level of data protection.

3. Categories of Personal Data We Collect

10jill collects the following categories of personal data in connection with your use of the Platform:

10jill does not collect sensitive personal information (as defined under the Data Privacy Act, including racial origin, health data, religious beliefs, or political affiliations) unless specifically required by law or regulation for compliance purposes.

4. How We Collect Your Personal Data

10jill collects personal data through the following means:

4.1 Direct Collection

Information you provide directly when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, respond to a survey, or participate in a promotion. This includes all data entered into registration forms, live chat windows, and document upload portals.

4.2 Automated Collection

Technical and usage data collected automatically when you access the Platform, including through cookies, session tracking, web beacons, and server logs. This data is collected regardless of whether you are logged into an account. See Section 7 (Cookies & Tracking) for more details.

4.3 Third-Party Sources

Identity and verification data received from third-party KYC and identity verification service providers engaged by 10jill. Financial data received from payment processors including GCash, Maya, and Philippine banking networks in connection with deposit and withdrawal processing. Fraud prevention and sanctions screening data received from compliance service providers.

5. Purposes & Legal Basis for Processing

10jill processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

• Account Registration & Management — Processing your personal data to create and manage your 10jill account. Lawful basis: Performance of contract.
• KYC & Age Verification — Verifying your identity and confirming you meet the 21+ age requirement under Philippine gaming regulations. Lawful basis: Legal obligation and compliance.
• Payment Processing — Processing deposits, withdrawals, and transaction records. Lawful basis: Performance of contract.
• Anti-Money Laundering (AML) Compliance — Monitoring transactions and account activity to detect and prevent money laundering and fraud, as required by Philippine law. Lawful basis: Legal obligation.
• Responsible Gaming — Monitoring gaming activity to identify patterns suggestive of problem gambling and to administer responsible gaming tools (deposit limits, self-exclusion). Lawful basis: Legal obligation and legitimate interest.
• Customer Support — Providing assistance with account issues, disputes, and complaints. Lawful basis: Performance of contract and legitimate interest.
• Platform Security & Fraud Prevention — Detecting and preventing unauthorized account access, fraudulent activity, and security breaches. Lawful basis: Legitimate interest.
• Marketing Communications — Sending promotional offers, bonuses, and newsletters where you have provided consent. Lawful basis: Consent (you may withdraw at any time).
• Analytics & Platform Improvement — Analyzing usage data to improve Platform performance, user experience, and game offerings. Lawful basis: Legitimate interest.
• Legal Compliance & Regulatory Reporting — Meeting obligations under Philippine gaming regulation, tax law, and data protection law. Lawful basis: Legal obligation.

6. Data Sharing & Disclosure

10jill does not sell your personal data to third parties. We share personal data only in the following circumstances:

6.1 Service Providers & Data Processors

We share data with trusted third-party service providers who process data on our behalf under written data processing agreements, including:

• Payment processors: GCash (Mynt – Globe Fintech Innovations Inc.), Maya (Voyager Innovations Inc.), BancNet, InstaPay, and partner banks;
• KYC and identity verification providers;
• Game software providers whose titles are available on the 10jill platform;
• Cloud hosting and infrastructure providers;
• Customer support platform providers;
• Anti-fraud and cybersecurity service providers.

6.2 Legal & Regulatory Disclosure

10jill may disclose personal data to Philippine government authorities, regulatory bodies (including PAGCOR), law enforcement agencies, the Anti-Money Laundering Council (AMLC), and courts where required by law, court order, or lawful regulatory demand. Such disclosures are made only to the extent required and with appropriate safeguards where permitted by law.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of substantially all of 10jill's assets, your personal data may be transferred to the acquiring or successor entity, subject to equivalent data protection obligations. You will be notified of any such transfer that materially affects the processing of your personal data.

7. Cookies & Tracking Technologies

10jill uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Essential Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your 10jill account. These cannot be disabled without breaking Platform functionality.
• Performance Cookies: Collect anonymous data about how visitors use the Platform (pages visited, errors encountered, load times) to help us improve performance. Data collected is aggregated and not linked to individual users.
• Functionality Cookies: Remember your preferences (language, game settings, display preferences) to provide a personalized experience.
• Analytics Cookies: Help us understand usage patterns across the Platform to improve the user experience and game library. Analytics data is pseudonymized where possible.

You may control cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your 10jill account and using the Platform. 10jill does not use third-party advertising or cross-site tracking cookies.

8. Data Retention

10jill retains your personal data for as long as necessary to fulfill the purposes outlined in this Policy, subject to the following retention periods:

• Account and Identity Data: Retained for the duration of your active 10jill account plus a minimum of five (5) years after account closure, in accordance with Philippine AML and gaming regulatory requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (RA 9160, as amended).
• Gaming Activity Data: Retained for a minimum of three (3) years for responsible gaming compliance purposes.
• Customer Support Communications: Retained for three (3) years from the date of the last interaction, or longer if related to an ongoing legal or regulatory matter.
• Marketing Consent Records: Retained for the duration of your account plus two (2) years to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, your personal data will be securely deleted, anonymized, or pseudonymized in accordance with 10jill's data disposal procedures.

9. Data Security

10jill implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and 10jill's servers is encrypted using industry-standard SSL/TLS protocols. The padlock icon in your browser confirms a secure connection.
• Data Encryption at Rest: Sensitive personal data, including identity documents and financial information, is encrypted when stored on 10jill's servers.
• Two-Factor Authentication (2FA): Available for all 10jill accounts — we strongly recommend all players enable 2FA for enhanced account security.
• Access Controls: Personal data is accessible only to 10jill employees and contractors who require it to perform their job functions. Access is governed by role-based permissions and monitored through access logs.
• Regular Security Audits: 10jill conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in the Platform.
• Incident Response: In the event of a personal data breach that poses a risk to data subjects, 10jill will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will inform affected users as required by the Data Privacy Act.

10. Your Data Rights

As a data subject under the Philippines' Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 10jill:

• Right to Be Informed: The right to know what personal data 10jill collects about you and how it is processed — fulfilled through this Privacy Policy.
• Right of Access: The right to request a copy of the personal data 10jill holds about you. We will respond to verified access requests within 30 days.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You can update many details directly in your account settings; for KYC-related data, contact support.
• Right to Erasure / Right to Be Forgotten: The right to request deletion of your personal data, subject to overriding legal retention obligations (such as AML law requirements). Erasure requests are assessed on a case-by-case basis.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You can opt out of marketing communications at any time by contacting support or using the unsubscribe mechanism in any marketing message.
• Right to Restrict Processing: The right to request that 10jill restricts certain processing activities while a complaint or objection is being investigated.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe 10jill has violated your data privacy rights.

To exercise any of your data rights, please contact 10jill's Data Protection Officer at [email protected] with the subject line "Data Rights Request." We may request identity verification before processing your request to protect against unauthorized access to account data.

11. Children's Privacy

12. Cross-Border Data Transfers

10jill's Platform is operated primarily within the Philippines. However, some of our service providers (including cloud infrastructure providers and game software suppliers) may process personal data outside the Philippines. In such cases, 10jill ensures that:

• Any cross-border transfer is subject to appropriate safeguards, including data processing agreements that bind the recipient to obligations equivalent to those under the Data Privacy Act of 2012;
• Transfers to countries without adequate data protection laws are conducted pursuant to standard contractual clauses or other approved transfer mechanisms recognized by the National Privacy Commission;
• We maintain a record of all cross-border data transfers and make this available to the NPC upon request.

13. Third-Party Services

The 10jill Platform may reference or integrate services provided by third parties, including game providers and payment processors. These third parties operate under their own privacy policies and data practices. 10jill is not responsible for the privacy practices of third-party game providers or payment processors, though we ensure all such partners are bound by contractual data protection obligations consistent with this Policy.

The 10jill website does not contain advertising from third-party ad networks, and we do not share your data with third-party advertisers.

14. Changes to This Privacy Policy

10jill may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the revised Policy takes effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the 10jill Platform after the effective date of any revision constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically. The current version is always available at 10jill.vip/privacy-policy.

15. Contact & Data Protection Officer

For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact 10jill's Data Protection Officer:

If you are not satisfied with 10jill's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.